These guys are top notch. Extremely knowledgeable, responsive and efficient. My refrigerator and freezer failed a few days before my wife was due to give birth and Omar and Javier prioritized the service at our home late on a Friday night. They were also very fair with their pricing and thoroughly discussed several options for us to either repair or replace our unit. I would confidently recommend Appliance Repair Doctor to anyone who is in need of appliance servicing. Excellent service!
This company is amazing. I was able to book appointment for same day and I was not disappointed at all. My dryer hasn’t been working for months and no other company gave me results . Omar came and diagnosed the problem perfectly. He was fast and professional and most importantly reasonable on the price !!!!!! As a new homeowner I feel confident and trusting this company now that I’ve had results for the last 6 months no issues . I waited to make sure his work lasted as opposed to all the other companies who did temporary fixes . Thank you and this review is well deserved on your company’s part . Highly recommend!!! Also my washer was fixed as well and the machine is working perfectly.
Excellent, Responsive, and Value are the three words I would use to describe the service I received from Omar with the Appliance Repair Doctor. I messaged on Tuesday, and the issues were resolved by Friday; it would have been done sooner, but I could not be home. Omar had all the parts he needed to fix both appliances and even went as far as to clean up both to off-the-showroom floor standards. I recommend this company to anyone who wants the job done quickly, correctly, and clearly understands what it will cost and what will happen. They are in the Condo Boards book of top-notch vendors now.
We were getting an error code on our KitchenAid Gas Range: the light wouldn't turn off and the oven would heat up. I called a few different places, but Javier and Omar (Appliance Repair Doctor owners) replied super quickly and professionally. It took multiple visits to solve all the issues (due to needing to order parts), but they were awesome: knowledgable, friendly, super professional, great communication, and on top of that, they were VERY fair in how they charged. I don't usually write reviews, but I was just really impressed. I recommend them 100%.
Javier was quick to reply to an email quote for my Maytag dryer, which was running but no longer heating up. He was able to come within a day of our request (during a time when everything related to appliances is in high demand.) He quickly diagnosed the problem and had the parts on hand. He also cleaned and maintained the dryer, and it runs much more quietly (see the "after" photo.) Prices were fair and competitive with another service. If you're in Chicago, especially Logan Sq, West Town, Humboldt Park etc - don't hesitate to call.
Appliance Doctor has been to our home twice now and has provided excellent service on both visits. They're clear with their pricing, respond quickly, and are super friendly. They clearly explain the work they do and costs associated. We will definitely use them again should the need arise.
Billye came out to diagnose and repair a broken washing machine. He was prompt, and did a great job identifying and showing me what the problem was. He then offered me a few options for way to fix the issue and made a few experienced recommendations. I'd highly recommend working with these folks in the future and know they will be my first call.
I highly recommend Appliance repair Doctor!! The company is very professional from the time you call in with the problem till the technician comes in and diagnoses and repairs the problem. Omar the technician is an asset to this company as he is the face of this company. He answers all questions and shows you the problem. He is very patient and very professional. I wish all customer service could be this way. So In the future if anything goes wrong with any of my appliance. I will be sure to give them my trust and call them.
These guys were great! Super responsive and communicative, very transparent. Javier was very helpful scheduling and got Omar to our place really fast. Omar was really knowledgeable and supremely professional. Highly recommend!
Appliance Repair Doctor is the best!!! Outstanding service at very affordable prices. Omar is always extremely informative about the appliances he has serviced for us through the years. I would never call anyone else. I wish every service professional I called cared this much about quality service and keeping my family safe. 10/10 every time
We've had nothing but positive experiences with this team. It's never a good time when your critical appliances go down, but these guys work with such professionalism and have a nice sense of urgency—it takes that stress right away. We've got a rental property that has some failing appliances. These guys worked seamlessly and professionally with our tenants to fix and replace multiple things in the unit. I have the utmost trust in these guys. Most recently, we had BOTH our kitchen sink disposal and our dryer break in the same day. Sad trombone... It only took one day for both to be back up and running, better than before! Happy trumpets! They took the time to walk through the options for repair and even teach me some tricks of how to maintain things myself! I can't recommend these guys enough. Customers for life! :)
Quick, efficient and friendly. Omar took care of my dryer problem in 30 minutes, he was very knowledgeable and professional. Omar was prompt to our initial service call and gave me advice to keep things running smoothly. Will certainly be calling Appliance Repair Doctor for all future appliance services.
We called appliance repair doctor when our refrigerator stop maintaining temperature. Omar came out was very pleasant, explained what he was doing and what he was seeing and listening. He explained the trial and error process to determine the problem. One of the best experiences I've ever had with a repair person. He was able to explain the situation without making it confusing or making me feel dumb. Would not hesitate to recommend this company again. And in fact are having them back to repair an unrelated issue.
Highly recommend this company.! They are truthful, puntual, Responsive etc. I needed urgent service for my dryer and went out of my way letting them know that I lost my job due to the present crisis... They went out of their way to help me with a very reasonable fee!!. Doing that speaks volumes of their integrity in this sad times we are living. Omar is a nice polite young man. He explained everything that needed to be done! I’m so grateful and pleased I found you! Will keep doing business with you and will tell everyone in need of appliance repairs to go to you!!
I called Appliance Repair Doctor for my GE stove that was not heating up properly. Omar came out, diagnosed the problem, and repaired it on the spot. He was very professional and knowledgeable and I would recommend this company to anyone. 5 out of 5 stars!
Chicago Appliance Repair Doctor was absolutely fantastic! They were able to come the same day I called to fix my washer and dryer. Omar diagnosed the issues with both very quickly and fixed my washer immediately and made a next day follow up appointment for the dryer. He was very thorough and walked me through any charges before doing any work. Overall, it was a great experience! I am very happy with the work they did and their prices are very reasonable!
I highly recommend this company! They are quick to respond, provide quotes up front, and are extremely fair in their pricing. Our technician Omar was very knowledgeable and gave us tips of maintaining our appliances to make them last longer. I had been waiting to do this repair for too long because I was worried about getting ripped off. I completely trust this company though!
Javier was very prompt answering emails and setting up an appointment for the next day! The technician Billy who came was very knowledgeable. Fixed my fridge and provided a 30 day guarantee. Billy was on time and professional. Will use again.
I got Appliance Doctor's phone number from a friend who had previously used him... and to say that he is a life saver is an understatement. In a typically very stressful situation, Omar, answered my phone call and made it a priority to come and save my SubZero fridge within hours. Abruptly, the fridge wouldn't cool. He was able to locate the issue and fix it promptly. I highly recommend them to all my friends and family! Thanks, Omar!
Second time calling Omar, these guys are the best. Quick to respond and both times Omar has taught me how to take care of our washer and dryer to keep it up and running safer and longer. He always goes above and beyond. They are transparent with parts and labor pricing too! Rare gem!
Ive used this company twice now and am very pleased with their work. Both times they sent over their technician Omar. He is great at what he does. Very knowledgeable, polite, timely and genuinely cares about the customers he work with. Highly recommended and I’ll use them again for any needs in the future.
Repeat customer over here! I called Appliance Repair Doctor because one of the burners on my Wolf stove was not lighting and my Sub Zero fridge was not cooling. Omar and Billye came out to my house the next day, diagnosed the problem, and were able to make the repairs the same day! I couldnt be more pleased with their level of expertise and professionalism. I will continue to use and recommend Appliance Repair Doctor!
They were able to come out the same day to take a look at my fridge. Omar, the technician, was extremely friendly and knowledgable. He fixed the problem quickly and professionally explained to me what the issue was and how to avoid it in the future. I would highly recommend Appliance Repair Doctor in the future.
Scheduling was made very easy by Javier, who returned my call/text immediately and got me an appointment the next day. Billye, the technician, was professional, knowledgeable, prepared and kind. Overall it was a positive experience. This is my third time using Appliance Repair Doc and I will continue to use them and refer them to others.
This is the third time I’ve used Appliance Repair Doctor. You typically need to leave a message but they respond within 24 hours. The techs have been professional, friendly and efficient, and the cost reasonable. I have recommended them before to friends. They have it all over certain larger dealers who act like they are doing you a favor in showing up, if you can get an appointment.
They had great service and worked with us to complete a refrigerator repair on short notice. Our technical support from Omar was wonderful. He had the issue worked out quickly and was prepared with the part we needed since they asked for our model in advance. He was friendly, fast, and we were back to temp in no time. Appreciate all their help!
I had a beyond great experience with Appliance Repair Doctor! I was in need of a quick repair and got a very timely response! I was updated on the status of the job throughout the process. Overall very professional, efficient and very reasonably priced. I would definitely recommend Appliance Repair Doctor Inc for anyones needs! Highly highly recommended!
Outstanding service experience, from start to finish. They were responsive, thorough, knowledgeable, and fixed our refrigerator and oven. If we ever need our appliances repaired again, they will be the first - and only - company we call. Thank you for doing a great job!
Nothing but great opinions! Omar was extremely accommodating, making time to drive out of his way and fit us into his busy schedule. He was informative, took his time to explain everything in great detail, and made sure that every question we had was answered. On top of all that, he was very kind and patient. Highly recommend!!!
I contact these guys after seeing their reviews. I had an appointment with a competitor but their price was 2x more expensive so I went with the Appliance Repair Doctor. Billy was our tech that came out and he was awesome. He kept me up to date on how the maintenance was going and pointed out some issues that would need addressing in the future. I really appreciated his professionalism, speed and knowledge.
Courteous, prompt, very knowledgeable, and respectful of my time (called beforehand, relatively short time window for a service call). And Omar even found and ordered an old part for me on eBay because my fridge is so old it’s not available anywhere else. I used them twice in just a couple of weeks (for unrelated issues) and will not hesitate to use them again in the future!
Legit the best repair experience ever. I contacted Javier at 8am via yelp and they responded within 10 min. Javier was out at my house the same day and fixed my dishwasher in 30 min. He was very professional and knowledgeable. I highly recommend these guys.
Javier and Omar run an incredible company. It is no wonder why they had so many great reviews on several platforms. Honest, friendly, efficent and timely are words I would use to describe them. They were in-and-out within the hour, transparent with what they were doing and extremely affordable in their pricing. No doubt about it, we found our repair people!
True heroes, can’t put it any other way. We were out of a fridge for nearly a month. We trusted another “professional” to help us. But he only kept us in limbo. Contacted AR Doctor and they scheduled an appointment right away. Omar showed up prepared with multiple parts for our fridge just in case. I nearly cried, when he said it’s ready! So quick, professional and effective. Walked us through every step and wanted to make sure we felt comfortable with the whole transaction. Thank you is not enough. So glad we have a trustworthy contact to help us in the future.
We have use Appliance Repair Doc in the past and couldn't be happier. The response time has always been timely and prices are reasonable. We will continue to happily use them for all our appliance repair needs!
Omar and team was absolutely amazing to work with! From the moment I scheduled my appt to the minute my appliance was finished, I had an A++ Experience. The staff at Appliance Repair Doctor is professional, prompt, and reliable! They were honest and upfront with me, no bs. Straight to the point! I highly recommend them! Look no further, your appliance repair technicians are at Appliance Repair Doctor.
Omar is honest and polite. He explained to me and reminded me from his last visit everything that he was doing. His work his quality, he is very much a professional. Reasonable prices! I would highly recommend !!!!
We have used Appliance Repair Doctor the past couple years to service several of our major appliances, including our oven, AC, and dryer. They are incredibly professional, returning calls quickly, providing flexible scheduling to meet our needs, and friendly and courteous while working in our home. I'd definitely recommend their services, and will continue using them as our go-to for future appliance issues.
My sister referred me to this company and we have used this service twice in the past year. Very satisfied with their efficiency & quality. Explained everything well, professional and helpful. Will definitely keep using them.
I called Appliance repair doctor because I was having issues with my Bosch dishwasher and Oven. Omar was the tech who came out to take a look at it.. he quickly realized what the problem was with both.. I thought I needed a new seal for the dishwasher but Omar just has to adjust it, other places told me this would be a very expensive repair. He also fixed my oven pretty fast and for a very good price.. I was very pleased with this company’s services I have already referred them to my family and friends..
Omar did an amazing job! Easy communication and very quick, effective and reasonably priced repair. Omar was very honest, did a very professional job, he explained what he was doing at all times, showed me the damaged and replaced parts and was very polite. I could not be any happier. My refrigerator works perfectly now and thanks to Omar’s service I would use this company again in a heartbeat. Highly recommended indeed.
We had both our fridge and oven serviced by Appliance Repair Doctor and both times the issues were fixed immediately and at the quoted price. They have always been quick to respond and flexible to work with our schedule. Would highly recommend to anyone.
I was so happy with the service I got from Appliance Repair Doctors, and Omar, the technician who fixed my oven. I emailed asking to set up an appointment and got a response from Javier almost immediately. Omar was very polite and also explained everything he was doing, I knew way more about my oven after he left, and it's worked better than it ever has. I highly recommend their services for all your appliances!
Have used Appliance Doctor for my Kenmore washer. Very happy with their service--my initial message was quickly returned, a visit scheduled within a day, the needed part was on the truck and my washing machine is working again. These guys are competent and courteous. Highly recommended!
Appliance Repair Doctor was amazing! It’s stressful any time an appliance malfunctions or breaks, but they helped to quickly resolve my issue in a responsive, ethical, and friendly manner. They text instead of call, if you prefer, which is awesome when you are busy or tied up and can’t talk. They respond promptly and are very knowledgeable. I felt secure during my experience that they were giving me the best and fairest deal they could. They were recommended to me by the building engineer in my condo building in downtown Chicago so I knew they would not disappoint and they certainly didn’t. Thanks so much for everything. I will definitely spread the word in this day in age when it’s hard to find great customer service. If you have a GE appliance don’t bother with their “GE Cares” 800 number. They don’t care. Go straight to appliance repair doctor to save yourself the headache and money!
Excellent service! I called them on a recommendation from someone else in my condo community. They were prompt friendly fair in price and very communicative! Alex called or texted several times that morning to let me know where he was in his schedule and when to know to expect him! Both gentlemen were very friendly and professional. I had a minor repair and feel that they gave me a good price to fix it! Would definitely call them again!